Financial Inclusion & Risk: Alternative Credit Scoring

Approve more good borrowers - responsibly.

Unlock credit for new-to-credit and thin-file customers with explainable, alternative-data scoring. FIA Global’s solution blends cash-flow insights, behavioral signals, and policy overlays to raise approvals while protecting portfolio quality.

Customer Benefits

Scores Thin-file Applicants

Uses consented alternative data (cash-flow, device/usage, utilities, behavior)

Decision Explainations

Provides reason codes; supports policy overlays and manual review queues

System Monitoring

Monitors model drift & portfolio health with challenger testing and fairness checks

Core capabilities

Data & Consent Orchestration

Bank statements, device/usage, utility, behavioral; consent ledger

Cash-Flow & Stability Features

Inflows/outflows, income proxies, variance, recency, irregularity

Explainable
Scorecards

Reason codes, adverse-action notices, human-in-the-loop controls

Decision
Engine

Policy rules, risk tiers, pricing bands, referral/exception queues

Monitoring
& Fairness

Drift, back-testing, bias checks, champion–challenger models

Deployment
Options

Low-latency API or on-prem container; full logs for audit & governance

Built for regulated financial services

Designed for banks, NBFCs, MFIs, and fintech lenders operating in regulated environments—privacy, consent, security, and auditability baked in from day one.

Ecosystem & Interoperability

  • Works with: bureaus, bank statement analyzers, identity & fraud services

  • Integrates to: LOS/LMS, core banking, CRM, data lakes/warehouses

  • Operate anywhere: cloud, hybrid, or fully on-prem with your data-residency rules

Risk, Compliance & Governance

  • Regulatory posture: consented data, retention controls, reproducible evidence

  • Controls: maker–checker, role-based access, model versioning & lineage

  • Evidence: downloadable logs, score explanations, and audit trails

Outcomes and Stakeholders

Time to Value

Pilot in 8–12 weeks with champion–challenger setup and clear success criteria.

Outcome Snapshot
  • Approval uplift 10–25% at target risk bands

  • Turnaround time reduced from days to hours with automated decisioning

(Outcomes indicative; actuals depend on data quality, policy, and portfolio mix.)

Typical Trackable KPIs
  • Approval rate uplift vs baseline (by product/segment/risk band)

  • Early-risk indicators: first-pay default, 30/60 DPD, roll-rates, cure rates

  • Decisioning TAT (auto-approve/auto-decline/manual review)

  • Model drift & stability metrics (PSI/CSI), fairness & bias checks

  • Pricing/ROI: expected loss, risk-adjusted margin, lifetime value

Who Uses It
  • Credit & Risk: policy design, cut-offs, overrides, portfolio monitoring

  • Product & Growth: new segments, pricing bands, offer strategies

  • Collections: early-warning flags, pre-emptive outreach cohorts

  • Compliance & Audit: explainability evidence, adverse-action notices, logs

  • Analytics & IT: model lifecycle, data governance, integrations

FAQs

We've got the answers you're looking for.

Is the model explainable to regulators and customers?

Yes—reason codes and adverse-action language are generated for every decision.

Absolutely—the decision engine supports policy overlays and custom tiers.

No—run the scorer fully on-prem or in your private cloud if required.

It can complement or augment bureau scores; you control weightage and cut-offs.

Ready to approve more good borrowers—responsibly?

Explore Scoring Models → We’ll review your data, define risk bands, and stand up a champion–challenger pilot.

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Multi-state BC network lifts activation & CX

Challenge: Inconsistent agent activity, slow break detection, and manual reporting across states.

What we did: Launched a unified performance cockpit with activation/throughput KPIs, threshold-based alerts, and WhatsApp summaries for field leads.

Results: (10 Weeks)

  • +12–18% agent activation across targeted districts
  • 50% faster issue closure for cash/float & device-health breaks
  • Service recovery before impact on peak days, improving CSAT
(Outcomes are illustrative of typical deployments; exact results vary by environment and scope.)

Regional bank boosts uptime & collections

Challenge: Fragmented views across core, payments, and BC networks led to slow incident response and rising collections TAT.

What we did: Deployed the Insight Hub with role-based dashboards, smart outage alerts, and a collections cockpit; enabled Ask-the-Data for branch/cluster managers.

Results: (12 Weeks)

  • Branch/BC uptime incidents are detected 1–2 hours earlier on average
  • TAT for collections actions down ~25% with prioritized queues
  • Manager reporting time cut ~60%, freeing capacity for customer handling

(Outcomes are illustrative of typical deployments; exact results vary by environment and scope.)